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How we protect your privacy on lion188

When you open an account with us, your personal information and payment details stay secure under strict encryption and access controls.

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lion188 How we protect your privacy on lion188
PRIVACY CONTACTS

How to reach us about your data

If you have questions about how we handle your privacy, need to update your information, or want to request access to your data, our support team is here to help. Contact us through the channels below, and we'll respond within 24 hours during business days.

Team online

Email Support

Send your privacy inquiry to [email protected] and reference your account username. We'll confirm receipt and investigate your request within 24 business hours.

Live Chat

Open the chat window in your account lobby during our operating hours (available in your region). Our team can answer questions about data access and account security immediately.

Account Settings

Log into your lion188 account, go to Settings > Privacy, and review or update your personal information, email and phone number directly from your dashboard.

DATA SECURITY INSIDE

How we keep your account and payments safe

lion188 uses industry-standard encryption (SSL/TLS) to protect data in transit between your device and our servers.

Encrypted Transactions

Every deposit, withdrawal and account access is encrypted end-to-end. Your DANA, OVO, GoPay and QRIS payment details are tokenized and never visible in our records.

Session Security

We automatically log you out after 30 minutes of inactivity to prevent unauthorized access. Log back in from the lobby home screen whenever you're ready to play.

Data Retention

Account data is kept for the lifetime of your profile plus 5 years for compliance and dispute resolution. After that period, we securely delete records unless local law requires longer storage.

Cookie Management

We use cookies to remember your login state, game preferences and language settings. You can disable non-essential cookies in your browser; session cookies are required for account access.

Account Verification

When you withdraw funds to your DANA, OVO, GoPay or QRIS wallet, we verify your identity and confirm the payment destination matches your registered details for your protection.

Privacy Updates

If we change this policy, we'll email you at your registered address and display a notice in your account at least 30 days before the change takes effect. You can review changes in Settings anytime.

Frequently asked questions about your data

Yes. Log into your account, go to Settings > Privacy > Data Request, or email [email protected] with 'Data Access Request' in the subject line. We'll send you a copy of your personal information, account history and payment records within 14 days where local law permits.

Your account data remains in our secure archive for 5 years after closure for dispute resolution and regulatory compliance. During this time, you can't log in but we retain your records. After 5 years, we delete personal information unless local law requires us to keep it longer.

We do not sell your data. We may share information with payment processors (DANA, OVO, GoPay, QRIS providers), fraud-detection services, and regulatory authorities where required by law. All third parties sign confidentiality agreements.

Your banking credentials are tokenized immediately after your first deposit, meaning we store a secure token instead of your actual account number. This token is encrypted and only your authorized payments can use it. We never display your full banking details after the initial setup.

You can disable non-essential cookies in your browser settings. However, session cookies (which track your login and prevent you from logging out unexpectedly) are required for account security and cannot be disabled while you're playing.

Contact support immediately via live chat in your lobby or email [email protected] with 'Account Security Alert' in the subject. We'll verify your identity, check your login history, reset your password, and freeze any pending withdrawals until the issue is resolved.

We review this policy quarterly and update it when our practices change or local regulations require it. If we make material changes, we'll notify you by email at least 30 days in advance. You can always find the current version in the footer of this site.

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